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Contact Us

For clients we recommend the use of our integrated support system.

We are here for you 24/7, 365 days a year.

Everyone is free to contact us at any time. Please use the dedicated email below for the specific subject inquiry.

For support inquiries please contact:

support@xbtfx.com

For marketing inquiries please contact:

marketing@xbtfx.com

For general inquiries please contact:

info@xbtfx.com

For career inquiries please contact:

careers@xbtfx.com

Please note we respond to inquiries based on priority. Client inquiries are always prioritised, and technical issues / trading-related issues are the top priority. General questions can take up to a week for an answer.

Our Offices

XBTFX LLC

Ekzarh Yosif 9, Burgas, 8000, Bulgaria

Phone

Tel:+44 2038079081

14:00 - 22:00 GMT

* Phone line is available Monday to Friday

XBTFX (SC) Ltd.

Sai-fu Building, Block 2, Office 1, 1st Floor, Zone 20, Providence, Mahé, Seychelles

Phone

Tel:+248 4373313

09:00 - 18:00 GMT

* Phone line is available Monday to Friday

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This page is owned and operated by XBTFX companies, including:

XBTFX LLC incorporated in Antigua and Barbuda with the registered number ILLC001 and registered address Hodges Bay, P.O. Box 1348, St. John's, Antigua.

XBTFX (SC) Ltd. incorporated in Seychelles with registration number 8434947-1 and with business address Office 1, Block 2, 1st Floor, Sai-fu Building, Zone 20, Providence, Mahe, Seychelles with License No. SD169.
Payment processing performed by CLEARAY LTD a Limited Liability Company duly incorporated under the Companies Law, Cap. 113 of the Republic of Cyprus with company registration number HE 462275 and registered office at Archiepiskopou Makariou ΙΙΙ, 160, 1st Floor, 3026, Limassol, Cyprus. XBTFX is a provider of contracts for difference (CFDs) across a multitude of assets, offering services on a leveraged basis. Please note that the valuation of your investments is subject to market volatility and could both rise and fall. Consequently, your invested capital is at risk. Cryptocurrency assets, notably unregulated and significantly volatile, are not afforded consumer protection. Additionally, any profits derived from your investments may be subject to tax. XBTFX does not extend its services to individuals residing in certain jurisdictions, including but not limited to the USA, Québec (Canada), Belgium, Belarus, Russia, Iran, North Korea, Sudan, Yemen, or any other regions where the services rendered by XBTFX would be in violation of the prevailing local laws or regulations. This listing is not exhaustive and is subject to updates as deemed necessary. XBTFX is not actively targeting EU/EAA clients. We strongly encourage prospective clients to thoroughly understand the foreign exchange regulations applicable in their respective countries prior to availing themselves of XBTFX's services. High Risk Investment Notice: Contracts for Difference (CFDs) are sophisticated financial instruments that entail substantial risk due to their leveraged nature. Rapid monetary loss is a probable consequence of engaging with these instruments. It is imperative that you conduct a careful evaluation of your comprehension of the functionality of CFDs and determine the suitability of CFD trading in your particular situation. You are strongly advised against investing funds that you cannot afford to lose. Leveraged products may not be suited for all individuals and could potentially lead to complete depletion of your capital. Please read our ‘Risk Disclosure Notice’. Trading with XBTFX by following and/or copying or replicating the trades of other traders involves a high level of risks, even when following and/or copying or replicating the top-performing traders. Such risks includes the risk that you may be following/copying the trading decisions of possibly inexperienced/unprofessional traders, or traders whose ultimate purpose or intention, or financial status may differ from yours. Past performance is not an indicator of his future performance. Content on XBTFX social trading platform is generated by members of its community and does not contain advice or recommendations by or on behalf of XBTFX. Fraud Protection Notice: XBTFX provides only brokerage services to clients. In addition, XBTFX is operated only via the URL xbtfx.com and clients should make sure they are accessing our services only via that URL. XBTFX will never ask you for your password nor will it contact you via SMS/Phone for such. The content contained herein is provided solely for informational and marketing purposes. It does not constitute, nor should it be interpreted as, financial, investment, or other professional advice or a recommendation. Further, it does not represent an offer or solicitation to purchase, sell, or engage in any financial instrument or transaction. Clients should seek the opinion of licensed financial advisors to ensure that they have the risk appetite, relevant experience and knowledge before they trade.
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